There are chances that many product packages might be delayed in extreme situations due to the flight restrictions, strict custom border check, and plane cancellations related to the COVID-19 issues. However, we will undoubtedly keep track of your product’s details and provide you the same. All the tracking numbers that we will be providing you are legit.

The average delay in the order delivery can usually be around 10-20 days based on the given destination. It is undoubtedly on top of our regular shipping times above. The average delay in the order delivery can usually be around 10-20 days based on the given destination. It is on top of our regular times of shipping. In case any package is delayed in shipment for more than 60 days, and if the courier service providers probably fail to notify us, please contact us at info@lavishessentials.com. Remember to add your name, ordering date, and five-digit order number, so that we can take up your issue.

At such times we will certainly cooperate with you properly by:

  1. i) Providing you with a complete order refund, or ii) provide you a replacement as soon as possible. We coordinate with distributors and track all packages regularly. Any further complaints are sent to couriers for further investigation. It could take longer than usual for certain couriers to track or trace packages. Before we proceed with your refund and replacement, we will always require courier assistance and confirmation of how many packets will be finally upgraded and delivered. This can be attributed to many factors right now as most countries’ customs are lined up and slower than average due to an
  • an increasing number of packages,
  •  shortage of staffing,
  •  lack of flights,
  •  cancellation of flights,
  • And stricter border checks are implemented due to COVID-19 measures.